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D365 CE Technical Consultant

Noida · 2.2 years experience

Open to opportunities

Summary

An experienced Dynamics 365 Customer Engagement technical consultant with approximately 2.3 years of hands-on expertise in designing, customizing, and deploying end-to-end CRM solutions. Skilled in extending D365 through C# plugins, JavaScript, Power Automate, and Azure Functions, with strong capabilities in REST API integrations, OAuth 2.0 security implementation, and real-time platform integrations. Demonstrates proficiency in troubleshooting complex CRM issues, performance optimization, and supporting cloud migration initiatives.

Experience areas

Dynamics 365 Customer Engagement customization and configurationCurrentC# plugin development and .NET integrationCurrentPower Automate workflow automationCurrentAzure Functions and cloud deploymentCurrentREST API and OAuth 2.0 security implementationCurrentModel-driven app developmentCurrentCRM migration and cloud infrastructure transitionJavaScript and front-end customizationCurrent

Work experience

Employer names withheld for privacy
  1. D365 CE Technical Consultant

    • Customized Sales Hub modules including Lead-to-Invoice process with custom entities for Opportunity, Quote, Order, and Invoice
    • Developed Azure Functions to migrate on-premises console applications to cloud with real-time data synchronization using OAuth 2.0 and REST APIs
    • Supported CRM migration from on-premise to cloud by re-registering plugins, updating endpoints, and configuring Azure Functions
    • Implemented custom JavaScript logic and Power Automate flows for event notifications and calendar integrations, automating 40+ hours of monthly recurring CRM operations
    • Created model-driven applications for healthcare use cases involving scheduling, form logic, and automated alerts
    • Validated Dual Write configurations and resolved environment synchronization issues post-migration
  2. D365 CE Technical Trainee

    • Completed hands-on training across Dynamics 365 Customer Engagement modules including Sales and Service
    • Customized model-driven apps, created forms and views, and developed basic Power Automate flows
    • Contributed to live project enhancements including modal class updates and third-party API integrations
    • Assisted in functional test case documentation and requirements analysis

Skills

Dynamics 365 CEPower AppsPower AutomateC#.NETJavaScriptReact JSExpress JSNode JSREST APIAzure FunctionsOAuthPluginsPower PagesDataverseBusiness RulesSolution ManagementFetch XMLVisual StudioPostmanXrmToolBoxAzure DevOpsJiraSSISSSRS
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