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D365 Architect | Technical Product Owner

Pune, India · 13.7 years experience

Open to opportunities

Summary

An experienced Solution Architect and Technical Product Owner with 13+ years of expertise in Dynamics ERP implementations and digital transformation. Specialises in Dynamics 365 (F&O and CRM), solution architecture, Azure cloud platforms, [redacted] integration, and Power Platform. Proven track record leading global implementations, managing stakeholder engagement, and driving business-focused technology solutions.

Experience areas

Dynamics 365 (F&O & CRM) Implementation & ArchitectureCurrentPower Platform & CRM AutomationCurrent.NET & Backend Development

Work experience

Employer names withheld for privacy

  1. D365 Architect | Technical Product Owner

    • Led end-to-end D365 CRM with F&O implementation as solution architect in a global transformation programme
    • Managed Dual Write, Planful, and multiple ISV integrations across domains
    • Drove AI modernisation using Copilot Studio extensibility, MCP, and Azure OpenAI for intelligent workflow automation
    • Governed solution architecture, code quality, and release using Azure DevOps and ServiceNow CAB processes

  2. ERP Specialist Advisor | Technical Project Manager

    • Led multi-country implementations across Education, Industrial, Commerce and Compliance domains
    • Coordinated end-to-end UAT, release planning, and production deployments for global CRM implementations
    • Enabled reporting and analytics using Microsoft Fabric and Synapse Link for Dataverse
    • Managed requirement gathering, solution blueprinting, and architecture design workshops for RFI/RFP responses

  3. Senior Consultant

    • Designed CRM business processes aligned with sales, customer service, and finance operations
    • Improved business process efficiency through CRM automation and workflow optimisation using Power Platform
    • Transitioned solutions to BAU support with comprehensive documentation and knowledge transfer

  4. Senior Consultant

    • Designed and implemented Dataverse, Power Platform, and Dual-write integrations between CRM and ERP systems
    • Performed software architecture design and code review for integration and customisation initiatives
    • Developed solution blueprints, integration designs, and deployment pipelines
    • Implemented Azure Logic Apps integration for automated processes, reducing manual intervention and improving efficiency

  5. Technical Consultant

    • Delivered complex customizations, Hybrid integrations, and advanced reporting solutions across multiple global clients
    • Led AX2012 R2 to D365 F&O migration including DMF pipelines, Entity automation, and performance optimisation
    • Worked with Dataverse, OData, Custom Services, Business Events, and Azure integration patterns

  6. Software Developer

    • Delivered supply chain customizations and reporting solutions
    • Managed development activities for Microsoft Dynamics 365 user interface and reports
    • Coordinated work across an 8-member development ream

  7. Software Developer

    • Built UI enhancements for a global VFS platform

  8. Software Engineer

    • Developed .NET and SQL applications

  9. Software Developer

    • Provided ongoing application support and troubleshooting
    • Built .NET automation and reporting modules

Skills

Dynamics 365 F&ODynamics 365 CRMSolution ArchitectureX++C#SQLJavaScriptKnockout JSETL PipelinesAzure SynapseMS FabricDataverseDual WriteREST APIsWeb ServicesLogic AppsSSRSPower BIAzure DevOpsRSATPower PlatformPower AppsPower AutomateCopilot StudioLCSPPACEntra IDAzureJiraService Now
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