Applications Manager & IT Project Management Lead

Summary

An experienced senior ERP project manager specialising in enterprise resource planning implementations, particularly in manufacturing and supply chain management. Demonstrates expertise in leading complex, multi-year programmes across multiple sites, managing large budgets and cross-functional teams, and delivering on-time, on-budget execution of high-value digital transformation initiatives.

Experience areas

1. Applications Manager & IT Project Management Lead

   • Led two parallel enterprise resource planning implementations with dual Gold template designs for process and discrete manufacturing business units, managing a multi-site programme with a $20 million budget
   • Hired, trained, and mentored a team of 20+ internal resources including Solution Architects, Business Analysts, and Developers, plus up to 12 external consultants, overseeing 60+ subject matter experts across cross-functional workstreams
   • Delivered 40+ discrete and process manufacturing features including production execution, master planning, warehouse mobility, project accounting restructuring, quality management enhancements, and statistical process control
   • Managed vendor relationships and integrations for multiple third-party solutions, coordinating 8,800+ hours of development delivery

2. ERP Project Manager

   • Drove three full development life-cycle project schedules for legacy system implementations supporting two acquired plants, delivering 12,500+ development hours
   • Spearheaded enterprise-wide agile and project management best practices initiative, achieving 54% throughput increase across the IT project portfolio
   • Implemented and trained 34 global team members on cloud-based development operations tools from the ground up, establishing standardised collaboration practices
   • Established development release communication process reducing annual incidents by 85%, and implemented backlog prioritisation framework with executive stakeholders

3. Project Manager – Implementation Partner

   • Managed a multi-site, multi-year enterprise resource planning implementation programme generating $2.15 million in annual revenues, accountable for budget management and risk mitigation
   • Created executive-level weekly status reporting on project progression, risks, budget, and mitigation strategies across a globally complex programme
   • Integrated business intelligence tools with web-based project management platforms to enable real-time analysis of resource allocation and project health
   • Scheduled and delivered 3,020 hours of development, unit testing, and demonstrations, resulting in 33 completed features

4. Project Manager-II

   • Managed PMO consulting accounts generating $1.25 million in annual revenues, leading team delivery of high-quality project outcomes in requirements analysis and user acceptance testing
   • Presented customer-facing technology solutions to prospective clients, both in-person and virtually, supporting sales closure activities
   • Negotiated vendor contracts covering pricing, payment terms, and project-specific requirements

5. Project Manager

   • Managed cross-system integration project connecting a cloud-based collaboration platform, customer relationship management system, and public-facing portal
   • Oversaw customer relationship management maintenance and optimisation initiatives to drive system adoption and user engagement
   • Led modernisation initiative to enhance customer experience through advanced digital survey tools and guided interaction design

6. Assistant Project Manager

   • Supported enterprise resource planning system implementation as a super-user, managing migration from spreadsheet-based processes to a centralised system
   • Built technical process documentation and scope-of-work documentation for client approval and project execution
   • Executed user acceptance testing activities, tracked testing issues, and reported defects throughout the implementation lifecycle

7. Materials Planning Analyst

   • Managed inventory optimisation project delivering $325,600 in cost savings through ABC analysis and refinement of the purchasing process
   • Optimised order quantities, safety stock levels, and system parameters within a materials requirements planning system to improve inventory management
   • Scheduled daily production in a materials planning system and released purchase orders to suppliers to meet demand requirements
   • Coordinated international transactions with subsidiary operations to support business continuity

Skills