Verified Anonymous Profile

Analyst

3.6 years experience

Open to opportunities

Summary

An experienced Microsoft Dynamics 365 Customer Engagement developer with 3.5+ years of hands-on expertise in Sales and Customer Service modules. Proficient in entity customization, form design, plugins, workflow automation, and API integrations using C# and .NET. Skilled in Power Platform tools and cross-functional collaboration to deliver scalable CRM solutions.

Experience areas

Dynamics 365 Customer EngagementCurrentEntity Customization and Form DesignCurrentPlugin Development and Custom Workflow ActivitiesCurrentPower Automate and Power AppsCurrentC# and .NET DevelopmentCurrentDataverse and REST API IntegrationCurrentSecurity Configuration and Solution DeploymentCurrent

Work experience

Employer names withheld for privacy

Analyst
- Customized and configured Dynamics 365 Sales and Customer Service modules to meet business requirements
- Developed plugins and custom workflow activities using C# and .NET for process automation
- Implemented Dataverse and REST API integrations for seamless system connectivity
- Configured security roles, privileges, and managed solution deployment and production support

Skills

Dynamics 365 CESalesCustomer ServiceEntity CustomizationFormsViewsBusiness RulesBusiness Process FlowsSecurity RolesC#.NETJavaScriptPluginsCustom Workflow ActivitiesActionsPower AppsPower AutomateDataverseREST APIWeb APIVisual StudioPlugin Registration ToolXrm ToolBoxRibbon WorkbenchDataverse REST builder

This profile is fully anonymous. Identity is shared only when the candidate chooses to, after an employer requests contact through D365.careers.