365 Solution Lead

Summary

An experienced 365 Technical Architect with 12+ years of expertise in CRM, ERP, and Power Platform solutions. Proficient in cloud architecture, data engineering, security governance, and enterprise delivery across Azure and ecosystems. Demonstrated leadership in designing scalable, secure, and compliant solutions for large-scale implementations.

Experience areas

1. 365 Solution Lead

   • Led enterprise solution architecture across CRM/CE, ERP, Business Central, and Power Platform ecosystems
   • Defined scalable integration architecture leveraging Azure services, middleware, and secure API strategies
   • Governed security and compliance frameworks including RBAC, DLP, GDPR, SOC 2, HIPAA, and cloud identity management
   • Directed DevOps strategy using version control, CI/CD pipelines, solution layering, and release governance

2. Senior 365 & Power Platform Consultant

   • Architected enterprise-grade CRM and Power Platform solutions using model-driven apps, canvas apps, and Dataverse customization
   • Developed advanced custom components, custom connectors, plugins, and cloud function-based integrations
   • Designed event-driven integrations using messaging services, API management, and workflow orchestration
   • Implemented governance frameworks including data loss prevention policies, ALM automation, and environment lifecycle strategy

3. 365 CRM Consultant

   • Led end-to-end implementations of Sales, Customer Service, Field Service, and Marketing modules
   • Configured Dataverse architecture, security model, auditing, and multi-environment strategy
   • Designed integrations using industry-standard APIs and middleware technologies
   • Implemented automation flows, business process flows, and advanced reporting solutions

4. 365 Developer

   • Developed CRM customizations including plugins, workflows, client-side scripting, and custom UI components
   • Designed entity architecture, security roles, business process flows, and query implementations
   • Built reporting solutions and integrated CRM with external systems using standard integration patterns
   • Delivered ERP extensions, forms, and batch processing following modern architecture principles

Skills