Digital Workplace Quality Assurance Intern
ABBDigital Workplace Quality Assurance Intern
Reports to: Global Consumer Experience Architecture
As a Digital Workplace Quality Assurance Intern, you will support the testing, validation, and continuous improvement of CX services and devices. This role offers hands-on experience in benchmarking, automation, and service quality assurance within a global digital workplace environment.
Responsibilities
- Assist in planning of benchmark execution in line with business and technical requirements
- Coordinate with stakeholders to support testing and service validation processes
- Perform testing and benchmarking of CX services and devices to ensure compliance with business standards
- Support the validation, testing, and documentation of new and updated CX services before release
- Support the development and maintenance of automated solutions using Microsoft Power Platform tools
- Assist with device evaluation, analysis of test results, and identification of process improvement opportunities
Requirements
- Active student status, preferably in Information Technology, Computer Science, Engineering, or a related field
- Strong English communication skills (written and spoken)
- Interest in device testing, low-code automation (MS Power Platform), AI-driven solutions, and process improvement
- Proactive attitude and ability to work independently
- Willingness to learn new technologies and tools in a dynamic environment
- Strong analytical and problem-solving skills
What We Offer
- Hands-on experience in digital workplace service validation and testing
- Opportunity to work with Microsoft Power Platform and modern workplace technologies
- Exposure to global CX (Customer Experience) services and solutions
- Collaboration with international teams and stakeholders
- Learning and development in an innovative, technology-driven environment
- A future opportunity
At ABB, we welcome people from all backgrounds and believe that diverse perspectives help us build a cleaner, smarter future.
About ABB
ABB is a global technology company specializing in electrification and automation. The company develops and provides electrification, motion and automation solutions across multiple business segments including Electrification, Motion, Process Automation, and Robotics & Discrete Automation.
Interested in this role?
Apply now to join ABB.