Accounts Assistant

Contract Type:  6 months fixed term contract or temp Location:  New Malden, SW London (3 days in office - Tuesday to Thursday) Salary:  £25,000 (FTE) + attractive benefits package

We are looking for a proactive and detail-oriented Accounts Assistant to join our Finance team on a fixed-term/ temporary basis for 6 months. This is an excellent opportunity for someone with a solid grounding in credit control and accounts receivable who is looking to develop their skills in a fast-paced, growth-oriented business. You will play a key role in keeping our aged debtor position within policy, supporting the sales team with financial reporting, and maintaining the accuracy of our customer records - all while acting as a professional point of contact for internal and external stakeholders. Depending on business needs, there may be potential to extend or make this role permanent for the right candidate.

Requirements and Key Skills Essential

• Proven experience in credit control and/or sales ledger management.
• Confident and professional communicator - comfortable handling account queries and overdue conversations with clients by phone and email.
• Strong attention to detail with well-developed organisational skills.
• Proficient in Microsoft Office, particularly Excel (e.g. VLOOKUPs, pivot tables, data formatting).
• Able to manage competing priorities and work effectively under pressure and proactively flag or resolve issues before they escalate.

Desirable

• Experience with Microsoft Business Central or a similar accounting system (full training will be provided).
• Prior exposure to the professional services or SaaS/technology sector.
• Part-qualified or working towards an accounting qualification (AAT, ACCA, CIMA or equivalent) is a plus.

Ideal Background

• 1–3 years' experience in an accounts receivable, credit control, or finance assistant role.
• Experience working within a small-to-mid-size finance team.
• A Finance, Accounting, or Business degree (or equivalent) is advantageous but not essential.
• Comfortable working in a fast-paced, commercial environment with shifting priorities, and genuinely eager to learn and develop within the role and someone who takes ownership and sees things through.

Credit Control & Accounts Receivable

• Proactively Manage the credit control process to keep aged debtors within the company's stated policy threshold, anticipating potential issues and taking early action
• Generate and send customer statements, payment reminders, and overdue notices in a timely manner.
• Issue credit notes and re-issue invoices as required, ensuring all records are accurate and complete.

Stakeholder Liaison & Query Resolution

• Take ownership of billing and payment queries, liaise confidently with internal teams and external customers to resolve billing and payment queries within agreed timeframes.
• Maintain a professional and courteous manner when handling sensitive or overdue account conversations.

Data & Record Management

• Keep customer records and credit control logs up to date and accurate.
• Assist the Sales team with the extraction and analysis of client sales activity data.

General Finance Support

• Support the wider Finance function with ad hoc tasks and responsibilities as required, showing initiative and a willingness to take on new challenges.
• Actively contribute to continuous improvement of finance processes and internal controls, bringing fresh ideas and a keenness to learn best practice.