Five9
Cloud contact center software.
About Five9
Five9 is a provider of cloud-based (CCaaS) contact center software. Its Intelligent CX Platform manages customer interactions across voice, chat, email, web, social media and mobile channels, and includes digital engagement, analytics, workflow automation, workforce engagement management, and AI and automation features such as intelligent virtual agents and agent assist. The company serves customers in industries including banking and financial services, business process outsourcing, retail, healthcare, technology and education.
Industry
Cloud contact center software (Software Development / SaaS)
Headquarters
San Ramon, California, United States
Company size
1,001-5,000 employees
Founded
2001
What we do
Cloud contact center softwareDigital engagement (voice, chat, email, web, social media, mobile)Analytics and reportingWorkflow automationWorkforce engagement management / workforce optimizationAI and automation (intelligent virtual agents, agent assist)CRM and enterprise application integrations
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